Frequently Asked Questions

FractionalFinder is the UK's leading marketplace connecting fractional professionals with businesses seeking flexible, part-time expertise. We help companies access top-tier talent without the commitment of full-time hiring, whilst enabling professionals to build diverse, fulfilling careers working with multiple clients.

Simply click "Get started" on our homepage and choose whether you're a professional looking for work or a business looking to hire. You'll be guided through a simple onboarding process to set up your profile and start connecting with opportunities or candidates.

Professionals can create a profile and apply for jobs completely free. Businesses have access to a free plan with limited features, or can upgrade to a paid plan for unlimited job postings, advanced search filters, and priority support. Check our pricing page for detailed information.

We feature fractional roles across all industries and functions, including marketing, finance, HR, operations, technology, design, and more. Most positions range from 1-3 days per week, though some may require more or less time depending on the project.

Complete all sections of your profile, including a professional photo, detailed work history, and specific examples of your achievements. Use our AI-assisted profile builder to highlight your unique skills and experience. Include portfolio samples or case studies where relevant, and ask for recommendations from previous clients or colleagues.

Absolutely! That's the beauty of fractional work. Many of our professionals work with 2-4 clients at a time, creating a diverse and stable income stream whilst maintaining work-life balance. Just ensure you manage your time effectively and communicate clearly with each client about your availability.

We provide market data and our AI rate calculator to help you price your services competitively. Consider your experience level, specialist skills, industry standards, and the value you bring to clients. Most fractional professionals charge day rates ranging from £300-£1,500+ depending on expertise.

The hiring business will review your application and either invite you for an interview, request more information, or decline. You'll receive notifications for all updates. If selected for an interview, you can communicate directly with the business through our secure messaging system.

Most businesses start receiving quality applications within 24-48 hours of posting a job. Our AI-enhanced matching system ensures you see the most relevant candidates first. With our Pro and Enterprise plans, you can also proactively search our talent database and invite candidates to apply.

All professionals on FractionalFinder are verified through our rigorous onboarding process. We check identity documents, work history, and professional credentials. Additionally, you can review detailed profiles, portfolios, recommendations, and previous client feedback before making contact.

Fractional relationships are typically project-based or can be terminated with shorter notice periods than full-time roles. We recommend starting with a trial period to ensure fit. If issues arise, our support team can help facilitate communication and, if needed, help you find a replacement quickly.

FractionalFinder is a marketplace platform - contracts and payments are arranged directly between you and the professional. We provide contract templates and guidance on best practices, but the specific terms are up to you. Most fractional professionals invoice monthly and work on renewable monthly or quarterly agreements.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All plans are billed monthly, and you can cancel or change your plan at any time.

Yes, you can cancel your subscription at any time from your account settings. You'll retain access to your current plan until the end of your billing period. No refunds are provided for partial months, but you won't be charged again once cancelled.

We don't offer refunds for subscription fees, but you can cancel at any time to prevent future charges. If you're experiencing issues with the platform, please contact our support team and we'll do our best to resolve them.

Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, whilst downgrades will apply at the start of your next billing cycle. Any price differences will be prorated accordingly.

We take data security extremely seriously. All data is encrypted in transit and at rest, stored in secure, UK-based servers, and we're fully GDPR compliant. We never share your personal information with third parties without your explicit consent. See our Privacy Policy for full details.

For professionals, your profile is visible to verified businesses with active accounts. You can control what information is displayed and choose to make your profile private. For businesses, your company profile is visible to professionals, but detailed information is only shared with candidates you've contacted.

Yes, you can permanently delete your account at any time from your settings. This will remove all your personal data from our systems within 30 days, in accordance with GDPR requirements. Some anonymised data may be retained for analytics purposes.